Shipping policy

EZ Shop – Free Shipping Policy

Thank you for shopping with EZ Shop! We are committed to providing a fast, reliable, and transparent shipping experience. Below are the details of our shipping policy, including delivery timelines, shipping zones, and helpful information to ensure your order arrives smoothly.

Free Standard Shipping on All Orders

Enjoy free standard shipping on all orders—no minimum purchase required! Shop your favorite products today!

Total Delivery Time

Your total delivery time includes both processing and shipping times. The estimated total delivery time for order is 4-9 business days.

Order Processing

  • Order Confirmation: Once you place your order, you’ll receive an Order Acknowledgment email with the full order details and a unique order number for easy reference.
  • Processing Time: All orders are processed within 1 business day. Once your order has been shipped, you’ll receive a Shipment Confirmation email with tracking information.
  • Order Cut-Off Time: Orders placed before 2:00 PM (local time) will be processed the same business day. Orders placed after 2:00 PM will be processed on the next business day.

Shipping and Delivery

  • Transit Time: Standard shipping transit time is typically between 3–8 business days from the date of dispatch.
  • Total Delivery Time: Including order processing and handling, the estimated total delivery time is 4–9 business days.
  • Carriers Used: Orders are shipped via UPS, USPS, or FedEx, based on the weight, size, and destination of the package.

Shipping & Delivery Timeline

Country / Region Shipping Method Cost Total Delivery Time
United States (Contiguous) Standard Free 4 to 9 business days
  • Carriers Used: UPS, USPS, or FedEx depending on order weight, size, and destination.
  • Heavy Items: Orders over 150 lbs may be delivered via truck freight depending on carrier availability.

Shipping Coverage

We currently ship to valid street addresses within the Contiguous United States only.
Excluded locations:

  • Alaska
  • Hawaii
  • Puerto Rico
  • Guam
  • APO, FPO, and P.O. Box addresses

Please ensure your shipping address is accurate at checkout to avoid delays.

Order Tracking

You’ll receive two email notifications:

  1. Order Acknowledgment – confirms your order details
  2. Shipment Confirmation – includes tracking number, shipping carrier, and estimated delivery time

You can also track your order anytime on our Track Your Order page using your EZ Shop account.

Lost or Damaged Packages

If your package is lost or arrives damaged, please:

  • Report the issue within 3 business days of delivery
  • Provide clear photos showing any visible or functional damage
  • Submit a request through your My Orders section for a refund or replacement

We’ll investigate and resolve the issue promptly.

Important Notes

  • Holiday Delays: Shipping times may be extended during public holidays or due to unexpected courier delays.
  • Incorrect Addresses: We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • Return Shipping: If an item is returned due to customer error or dissatisfaction (not related to defects or damage), the return shipping cost is the customer’s responsibility.

Contact Us

Business Name: EZ Shop
Business Address: 900 E county line rd suite 140, Ridgeland Ms 39157
Email: info@e-zshop.com
Phone: +1 318-341-8182
Business Hours: Monday to Friday, 9:00 AM – 5:00 PM

Our team is here to help if you have any shipping-related questions or concerns.